Start an exciting career in Logistics Technology with India’s no. 1 Cloud based logistics solution company. WebXpress is used by over 10,000 users every day by 100+ customers in 8+ countries.
WebXpress is offering an opportunity to deploy state of the art technology solutions for leading logistics companies across India and globally.
Education & Experience
Graduate in any stream
Prior experience of 1-2 years in similar role
Work experience in IT product companies a big plus
Desired Skills
Ability to understand customers issues
Interaction with multiple teams to resolve issues
Enthusiasm to learn, self-initiative, willingness to expand role
Responsibilities
Support queries from customers and verify issues faced
Interface with technology team to solve issues in defined timeline
Train customers on various features of WebXpress solutions
Analysis of customer issues and queries and improve response mechanism
