Freight Forwarders seek new consumer base as market volumes decline.

  • June 09, 2023

Freight forwarders are looking out to extend their consumer base as market volumes dwindle. Niall van de Wouw, Xeneta’s chief airfreight officer, stated freight forwarders have become stressed with reduced demand.“There are quite a few forwarders within the market that are looking to grow however they can’t do so with their existing customer base because the airfreight demand isn’t there.” Said Van de Wouw. As highlighted by Xeneta in April, they are seeking to take a larger proportion from a somewhere else. This follows the conclusion made by the Xeneta’s CLIVE statistics in April that forwarders aimed to grow with comfortable air cargo volumes after a boom in longer-term contracts with shippers. However, van de Wouw added that freight forwarders bargaining for enterprise are going through stiff agreement talks with shippers on top of things of the market.